FAQs

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1 How Can I Relocate from Kenya with My Pet?

While Nellions does not offer a pet relocation service, our trained move consultants will advise you on how to go about preparing your pet for relocation while conducting our standard pre-move survey for international moving.

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2 Does Nellions Conduct Emergency Moving/Last-Minute Moving?

Last minute moving is almost always necessitated by unfavorable circumstances such as destruction of one’s residence. As such, it requires delicate handling so all the stakeholders’ needs are taken care of. 

Trust Nellions to handle your emergency move; we are discreet, and offer customized solutions for your time of need such as storage-in-transit. 

Best of all, you still get to enjoy the same level of Nellions’ world class moving experience as an ordinary move.

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3 Does Nellions Offer Janitorial/Cleaning/Maid/Housekeeping Services?

Moving day tends to be messy – moving debris, dust in corners that haven’t been cleaned in months, and pesky critters.

To help you settle in faster and make your move stress-free, Nellions offers housekeeping services such as tying beds, installing appliances, arranging wardrobes, and electronics installation. 

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4 Does Nellions Conduct Commercial and Office Moves?

Commercial and office moving requires meticulous planning to minimize the organization’s downtime.

From the small 3-person office to the biggest commercial move in Kenya, Nellions has the experience and knowledge to execute your move efficiently.

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5 Do I Need Insurance When Moving In Kenya?

Insurance is a great way to protect yourself financially and psychologically from unseen events that life might throw at you. For this reason, insurance such as health, life, and car covers has become second to basic needs.

However, moving insurance in Kenya isn’t as common as it should be, mainly because many people don’t know how important it is.

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6 Apart from moving services do you have other services?

Our core business and passion is Moving – house, office, machinery (name it). Be it a single item or in bulk! However, we crave to offer clients peace of mind – hence anything to help you settle seamlessly.

Hence, we have partnered with other experts to bridge the gap. This includes house keeping, home insurance, domestic fumigation etc.

7 Do you have permanent staff?

Yes we do – 80% of our staff are permanent. The other percentage is a composition of our Academy. Would you like to know more about The Nellions Academy?

8 Do you have off peaks and peak rates?

Yes we do!

Off peak season starts at every mid-month with competitive discounted rate. The peak season is at the beginning and end of the month, bearing in mind our moving package is very competitive 😀

9 How long is the move going to take?

This is a case by case scenario. We highly recommend conducting physical Pre-Move Surveys( Free of Charge) so that we capture all variables, chart a flexible moving plan tailored for your needs.

10 Can you do a night move ?

Yes we do depending on clients individual circumstances. We seek to provide best customized solution.

11 How safe are my goods in storage?

Very safe. Our warehouse have 24 hour security, CCTV cameras, security alarm and electric fencing. View our storage services.

12 What do you consider when giving a quotation?

The biggest determinants of move costs are volume of the goods and distance. Other cost parameters are packing requirements, access to the facilities, etc. For international removals the cost regime at destination and origin countries, as well as freight costs play a very major role.

13 Do I have to pay VAT?

Yes. This been is a consumer tax charged on the supply of taxable goods or services made in Kenya at 16%. For international moves, you pay VAT only for the services provided in Kenya

14 Is it possible for me to claim VAT?

Yes, it is possible. If you opt to claim VAT, as a legal requirement we will need your KRA PIN. This is applicable for both individual and corporate Moves.

15 Are you insured?

Nellions has almost a dozen different insurance covers for different reasons. These include professional liability, public liability, all risk, fidelity, etc. However, we know that the best insurance is to engage, train and retain reliable employees. No one needs to make an insurance claim

16 What makes Nellions stand out from other moving companies? What would make me choose Nellions.

We like to smile even when doing a tough job and under pressure! By the time we finish our job, more than 90% of our clients are always smiling! See our reviews.

17 How Do I Choose A Moving Company?

Selecting a moving company might seem like a hard task but it shouldn’t be. At Nellions, we tick almost all the boxes that make a moving company the best. Get in touch with us today by calling +254 700 000 002 and get a FREE quote from us for your next move. 

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18 How Much Does House Moving Cost in Nairobi?

So much more goes into determining the cost of moving houses in Nairobi, and you as a client have every right to know why you are being charged a certain amount. At Nellions, we take the time to explain all this and more so that there’s no room for assumptions. To learn more about our prices, call us today on +254 700 000 002 and get a FREE quote! 

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19 Which is the Best Time to Relocate?

Not every one of us has the option to move at the most appropriate time. Moving mid-month vs end month will largely depend on your preferences, your family, the location, budget, and your flexibility. Once you have these aspects sorted out, you are well on your way to making a successful move.

It is not going to be easy, but whichever date of the month you choose, you can make the process easy by hiring a professional moving company near you. Contact Nellions Moving & Relocation Company for swift, safe, and affordable relocation.

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20 Who Are The Corporate Relocation Companies Near Me?

Corporate relocation entails moving an organisation’s busines premisses and/or staff to a different location.

For one seeking corporate movers near you, it is important to consider what you’ll be getting in return for your money.

Here is a solid framework for asessing the best corporate movers near you.

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21 Why Should I Use Nellions™ As My Movers?

All this can and has always been overwhelming and that is why more people are now choosing to use moving companies instead. With so many movers now available in Kenya, you might be wondering, what sets Nellions™ apart from the rest and why should you choose them? 

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22 Who Are The Best Same Day Movers Near Me?

To conduct a seamless and stress-free move, most movers usually require that clients notify them at least 24 hours before the day of the move. However, at Nellions, we understand that life can be sometimes unpredictable, and you may be required to move suddenly and on the same day. Whether you are moving unexpectedly due to unforeseen circumstances like a natural disaster, eviction or job change, Nellions is here to solve your search for same-day movers.

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23 Who Are The Best Movers Near Me?

For one wondering, “Who are the best movers near me?”, the quest for a clear answer may lead them down an internet rabbit hole weighing the value props from multiple websites and reading the reviews of past clients.

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24 How Much Does House Moving Cost in Kenya?

Are you stressed about how much your next house move will cost you? Worry no more — at Nellions, we offer all our clients a FREE moving quote with a breakdown of all the costs attributable to your move so you’re not caught off-guard with hidden costs. 

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25 Who Are Piano Movers Near Me?

With their bulky sizes, pianos can be complicated to move, but Nellions’ movers are highly skilled in handling things like all kinds of pianos and antiques. 

Whether big or small, pianos require training for handling, moving and getting into their final locations. 

When you move with Nellions, should you have complex items to move such as pianos, the cost of moving them will be reflected in the moving quote that we provide.

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26 Who Are International Movers Near Me?

The process of finding a credible international mover requires diligence.

Of paramount importance is finding a mover that provides the solution that your moving project needs.

Here is how to find the right international mover near you.

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27 Who Are Container Movers Near Me?

International and cross-border moves are probably the most stressful and hectic since they involve so many processes. For one, these types of moves usually involve the use of shipping containers as it is the most convenient, compact, and cost-effective way of transporting household items and vehicles. 

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28 Who Are Cheap Movers Near Me?

While there are many cheap movers in Nairobi and Kenya in general, is cheap the way to go when looking for movers to handle your life’s saving worth of household items? The truth is, there’s a thin line between cheap and affordable moving, and in this article, we’ll explore why cheap isn’t always affordable and what the difference is.

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29 Who Are Apartment Movers Near Me?

Apartment moving has never been easier because when you hire Nellions movers for the job, you can be sure that you will get top-notch services. 

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