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Nellions

Jackline Muriuki

Client Service Executive

Jackline is a dedicated and results-oriented Client Experience Executive with over 3 years of experience delivering exceptional service and driving client satisfaction.
With a relentless focus on exceeding client expectations, she has spearheaded initiatives that not only enhance the end-to-end client journey but also drive bottom-line growth.
As a collaborative professional with a passion for cultivating a client-centric culture and fostering cross-functional partnerships to achieve business objectives, Jackline is here to to serve you.
As  a dedicated professional in the moving industry, backed by her certification as a Move Coordinator by the International Association of Movers’ learning program.  Her expertise covers every stage of the moving process: from the initiation and consultation phases to origin services, destination services, and providing comprehensive aftercare support.
She prioritizes understanding the unique requirements of each client. This involves thorough communication and active listening to discern their needs and preferences. Once these requirements are identified, her responsibility is to translate them into clear operational language for our team. This ensures that every member involved in orchestrating a move understands their specific role and contribution.
She is always a call away!