Your personal effects and prized possessions deserve a decent home away from home. Trust Nellions™ to safely keep your goods in storage when you don’t need to use them.

What is Storage in the Context of Moving?

A lot of families often need additional space for the storage of their household items and belongings.

Similarly, companies often require additional storage space for their files and items that don’t get much use but take up a lot of space at their office premises.

The duration required for this additional storage varies, from short-term storage needs to long-term storage solutions.

Storage services are usually necessary for the following scenarios:

• When moving to a new house and some rooms aren’t complete
• During international moving — having departed from the origin country but haven’t found a suitable place to settle in the new country
• When moving abroad for a temporary period — it is certainly cheaper than paying rent for a house in which nobody lives
• When in need of storage capacity that is greater than your house or office can hold
• When downsizing — your new house might not have enough space for all your goods

Best Storage Service Company in Kenya

At Nellions Moving, we have a team of well-trained and experienced packers who will pack your goods for storage purposes to international standards using best-in-market packing techniques and materials.

Wrapped up peloton ready for storage in our storage lockers

We offer flexibility in the final medium of storage. You have the option of using our storage, your own unit/garage, or another storage facility near you.

When it comes to the very best storage companies in Kenya, the gold standard is Nellions’ storage units. Not only are our storage lockers clean, all-weather, and secure, they are built specifically for the storage of household items. Moreover, we provide you with a clean and lockable storage unit, that only you can access with your key.

Easy access to your goods is an important factor to us, which is why all our storage facilities are located within 30 minutes of Nairobi’s residential estates. Within our storage lockers, we have goods belonging to clients from all around the country, in places such as Karen, Muthaiga, Runda, Gigiri, Westlands, Kilimani, Kileleshwa, Kitengela, Athi River, Nairobi CBD, Lavington, Loresho, Lower Kabete, Kitsuru, Lang’ata, Thome Estate, Kiambu Road, Tatu City, Junction Mall, Ruaka, Thika Road, Membley Estate, Tigoni, Madaraka, Parklands, South C, South B, Embakasi, Naivasha, Nakuru, Kisumu, Nanyuki, Mombasa, Diani, Timau, Eldoret, Thika, and Ruiru.

We specialize in both:

1) Self Storage – This is where we pack your goods, generate a packing list, and transport your goods to the storage unit of your choice.

2) Storage – This is where we pack your goods to international standards, generate a packing list, and transport your goods to our storage facilities.

We offer different solutions based on the storage period needed:

Storage in Transit (Temporary Storage)

Sometimes during the moving process, people are not ready to receive their goods at their destination or ship out immediately for one reason or the other and therefore need storage of their goods temporarily. Storage in Transit (SIT) is a short-term storage solution designed for people who experience unexpected hiccups within their moving process.

Storage in Transit is very common in these cases:

• Exporters: In many cases, people put their items in storage for them to process the paperwork and have all the documents needed in hand by the time the shipment arrives. This saves on demurrage and port storage charges. SIT also comes in handy for exporters shipping on groupage options.
• Importers: sometimes the shipment is cleared before schedule and the lease contract is yet to take effect. This kind of storage is always a good option to avoid hefty demurrage and port storage charges.
• People who are renovating their homes: We help you pack your household goods, put them in storage as you refurbish your house, and then return them upon completion and set the house up as if you never moved in the first place.
• Kenyans moving abroad on temporary Visas and want to save on rental/lease expenses.
• When your notice period at the origin house expires before the lease agreement at the new house is put in place.

Long Term Storage

Many clients consider long-term storage especially clients moving abroad for work with more than one year visa and do not want to carry their belongings, clients with limited storage spaces in their house and want to put the surplus in storage. We offer two types of storage:

1) Open Space Storage: we store your goods in shared space at a lower cost. Your goods are well protected and separated from others’ belongings.

2) Closed Space Storage: where we store your goods in lockable units. You lock your units and keep the keys until when you want to access your goods and remove them.

Why Choose Nellions™ as Your Storage Provider?

1. Privacy‌ ‌is‌ a ‌major‌ ‌priority for Nellions.‌ ‌We uphold the privacy of your home and treat it with respect. All your data that we hold is well-protected and shared with relevant personnel only. ‌
2. Accurate Storage Records. We ensure that we generate a detailed packing list on the packing date to ensure ease of retrieval of the packages. We also maintain a detailed individual file of the items that come and leave the warehouse for ease of reconciliation at the end of the storage period.
3. Professional packing to international standards: our team is well-trained in up-to-date packing techniques through our Nellions Academy. Our professional memberships to the International Association of Movers and British Association of Removers require us to keep up with very high standards in order to maintain the membership
4. Nellions saves you time and money: you do not have to worry about looking for packing materials or spending hours on YouTube learning how to pack. We allocate you a Move Consultant to visit you and understand all your packaging needs and requirements.
5. Safe, clean, and Secure storage units. Our godowns are under 24hrs CCTV surveillance, fitted with security alarms, and guarded 24/7. You do not have to worry about the safety of your goods when they are in our care.
6. Best-in-market packing materials. At Nellions we believe in offering the best, which is why we do not compromise when it comes to packing standards. We ensure to deliver your goods in the same condition that we received upon the lapse of the storage agreement.
7. A team of well-trained, vetted, friendly, warm, solution-oriented, and professional movers. All our movers undergo training through the Nellions™ Academy to understand the operating procedures and our culture to ensure we deliver consistent and exemplary service to all our clients. This can be attested by our google reviews and over 1500 happy clients.

The Storage Service Process

Moving is a process that involves a lot of meticulous planning to ensure a swift, stress-free transition for the entire family. There are three major stages:

• A) Pre-Pack Process
• B) The Packing & Storage Process
• C) Post-Packout Process

A) Pre-Pack Process

✔ Contact Nellions™ Moving and Relocations Ltd
✔ Get a Move Consultant assigned to your Storage project. This is when your moving journey with Nellions™ starts.

The Move Consultant will contact you to:

1. Book a pre-storage survey – it can either be an In-person, Virtual Survey (video call or pre-recorded video), pictorial, or a form (done via email or over the phone)
2. Visit your home based on your agreement in (1) above
3. Understand your storage requirements and address any concerns that you have
4. Discuss the most practical move plan with you based on your needs. They will guide you through the Packing  & Storage process, and discuss expectations for the move
5. Share a tailor-made no-obligation quotation via email
6. Book your storage service and handover to the Move Manager for D-day planning/ execution overview

✔ Clear with the building/ property management
✔ Share an itemized valued inventory
✔ Switch off the fridge at least 4 days before the moving date — it is imperative that your fridge be completely dry before packing
✔ Stop using your washing machine and water dispenser at least 3 days before the move day and ensure you drain the water
✔ Get an SMS advising your Move Captain for the entire actual moving process through our CRM

B) The Packing & Storage Process:

✔ The Move Captain and the team will arrive at your current location at the agreed time

1. He/ She will introduce their team
2. They will request you to take show them around for a quick walkthrough to get a glimpse of the scope of work
3. Label the house/ articles with the end in mind
4. He/she will introduce a set of documents to be used on the move day
5. They will set timelines with you

✔ The team will safeguard your items by ensuring 100% packing of the small items and wrapping for the furniture and large electronics
✔ Generate a packing list using a tablet and that is then sent to your email
✔ Load and stow your goods in the container or moving truck
✔ Transport to your preferred Storage facility’s location
✔ Offload and stow the goods at the destination

C) Post-Packout Process:

✔ Make the payment as agreed with the Move Consultant – An invoice will be provided
✔ Expect an email from the Move Consultant following up on the storage service
✔ Place a standing order for your monthly payments
✔ Rate our service

Moving Insurance

Nellions™ Moving is insured under Warehouse Liability insurance. However, it is advisable to share an itemized valued inventory for your goods to ensure that the correct value is declared.

Moreover, when being served by Nellions, all your goods are covered under our comprehensive Goods In Transit insurance cover throughout Kenya.