At Nellions™ Moving & Relocations, we have earned a reputation for being the best movers in Kenya through our firm commitment to service excellence, integrity, and expertise.

This means that our residential house moving service attends to all your concerns on your move day, and most importantly, how to best live in your new home.

How do the top house movers in Kenya work?

Whether you are moving across the country, to the house next door, or to the neighbouring apartment block, our team of experienced, professional, and well-trained movers has got your back. With the understanding that every move is unique, our employees are well-trained to ensure that you get the right guidance, thus facilitating a seamless moving experience from the consultation stage (your first engagement with us) all the way to move completion.

Best inter-county movers in Kenya

We move homes to all counties in Kenya. Over the past decade, we have moved families to multiple towns in Kenya:

Nairobi, Mombasa, Kisumu, Nanyuki, Naivasha, Nakuru, Diani, Malindi, Kilifi, Limuru, Ruiru, Eldoret, Machakos, Thika, Kitale, Nyeri, Kisii, Kakamega, Bungoma, Meru, Embu, and even Lodwar.

Why Choose Nellions™ for Residential House Moving?

1. Privacy is our number one priority. We shall ensure that your data is well protected and your privacy upheld and treated with the utmost respect.
2. Housekeeping. Using our team’s training and experience, we shall arrange your household items according to your personal taste. We shall leave you making supper at your new house.
3. Well-trained and International Association of Movers™ (IAM) certified Move Consultants who are happy to visit your offices in person to conduct a pre-move assessment, understand your needs, and share with you a tailor-made no-obligation quotation with a detailed move plan.
4. Nellions™️ is the only certified IAM-Trusted Moving Company in Africa — by using trained movers and the right equipment, all our moves are carried out in accordance with world-class moving standards.

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2. A team of well-trained, vetted, friendly, warm, solution-oriented, and professional movers– All our movers undergo training through the Nellions Academy to understand the operating procedures and our culture to ensure we deliver consistent and exemplary service to all our clients. This can be attested by our google reviews rating and over 1500 happy clients.
3. Eco-friendly and the best packing materials in the market- we shall provide all the packing materials e.g Micro-fibre moving blankets to wrap your furniture, specially designed, plastic moving crates to pack your files
4. We use well-maintained, clean, covered, lockable moving trucks with hydraulic tail lifts for ease of handling safes, fireproof cabinets, and bulk filers, among other bulky and extremely sensitive items.
5. We have invested in equipment to help ease the workload and ensure timely delivery e.g hydraulic pallets, hand pallets, and shoulder dollies to ensure you are covered when there is a long walk and staircase carry for heavy items at your premises.
6. Our Quality Control team will give you a call a few days after your move day to confirm the swiftness of the move as well as gather any recommendations you might have to ensure improvements on the next move.
7. Exclusive discount: enjoy a 5% discount off your moving quote when you pay using your Standard Chartered or NCBA Bank Visa card:

The House Moving Process

Moving is a process that involves a lot of meticulous planning to ensure a swift, stress-free transition for the entire family. There are three major stages during an inland house move:

A) Pre-move Process

B) The Moving Process

C) Post-Moving Process

A) Pre-Move Process

✔ Look for a suitable house/ apartment to move to
✔ Contact Nellions™ Moving and Relocations Ltd
✔ Get a Move Consultant assigned to your Move. This is when your moving journey with Nellions™ starts. The Move Consultant will contact you to:

1. book for a pre-move survey – it can either be an in-person, Virtual Survey (video call or pre-recorded video), pictorial, or a list (either via email and over the phone)
2. Visit your home based on your agreement in (1) above.
3. Understand your moving requirements and address any concerns you might have/ queries
4. Discuss the most practical move plan with you based on your needs, guide you through the D-day moving process, and set expectations.
5. Share a tailor-made no-obligation quotation via email.
6. Book your move and hand it to the Move Coordinator/ Move Anchor for D-day planning/ execution overview.

✔ Clear with the building/ property management on both ends.
✔ Get an SMS advising your Move Captain for the entire actual moving process through our CRM.

B) The Moving Process

✔ The Move Captain and the team will arrive at your current location on time.
✔ He/ She will introduce his/ her team
✔ They will request you to take show them around for a quick walkthrough to get a glimpse of the scope of work
✔ Label the house/ articles with the end in mind
✔ He will introduce a set of documents to be used on the move day.
✔ Set timelines with you.
✔ The team will safeguard your items by ensuring 100% packing of the small items and wrapping for the furniture/ huge electronics
✔ Load the items in a clean, covered, lockable moving truck(s).
✔ Transport to the destination premises.
✔ Unload and position to the respective rooms
✔ Unpack/ unwrap the items
✔ Housekeeping ( putting the clothes in the closets, kitchenware in the respective cabinets/drawers, arranging the furniture to the respective position, making the bed, putting up the curtains, wall hangings, and any electronic installation needed).

C) Post-Move Process

✔ Make the payment as agreed with the Move Consultant – An invoice will be provided
✔ Expect a call from our Quality Control Team a few days after your move for follow-up (move experience and any other feedback you deem necessary).
✔ Rate our service.

Moving Insurance

By default, all Nellions™ moves are insured through Sitiri and Goods-in-Transit insurance policy that applies for transit throughout Kenya.

Talk to your move consultant about properly securing the investment of your home through our customized home insurance policy.