At Nellions Moving, we understand the stress that comes along with international moving. This is the reason why our team of Move Consultants, Move Managers, professional Movers, and worldwide moving partners rest at nothing to give you the most seamless and stress-free overseas relocation.

International shipping has revolutionized over the years, with major and more routes designed to enhance connectivity to various parts of the world, ensuring more practical shipping solutions.

We offer a range of international moving solutions:

1. Door to Door shipping– This means we will pack your items in Kenya, customs clear for export, cater for freight by air, sea, or road, customs for import at the country of destination, deliver to your house, unpack and set up. Nellions Moving is a member of the International Association of Movers that provides a wide range of well-vetted and credible partners to work with to ensure your move is as swift as possible.
2. Door to Port–  This means we pack your items in Kenya, customs clear for export, and cater for freight by air, sea, or road and deliver the cargo at the port/airport/ frontier of the destination country.
3. Port to Door – This solution majorly applies to import shipments to Kenya or Uganda. We will clear the shipment with Kenya port authorities, Kenya customs, and the shipping line, deliver the consignment to your doorstep (residence), offload the container, unpack, set up, assemble your furniture and return the empty container to the depot. This service is also commonly referred to as Destination Service.

International Moving Freight Solutions

When moving overseas, there are different freight solutions mostly based on the volume of the shipment, transit time, destination connectivity from/to Kenya, and budget. These solutions are:

Air Freight

This mode of shipping is very efficient for small shipments that are needed in the shortest time possible.

Road Transport

This mode of shipping is very efficient, cost-effective, and fast for moves within East Africa e.g Tanzania, Rwanda, Uganda, and some COMESA countries e.g Zambia, Zimbabwe, Malawi, South Africa, and Lubumbashi (part of Congo).

Sea Shipping

This mode of shipping is very common for voluminous shipments or small shipments that need long transit time. There are three methods of sea shipping. Namely:

Less than a container Load (LCL) shipping

This is where the shipment is packed and placed in a wooden lift van (a wooden liftvan tailor-made to suit the volume of shipment is made) and handed over to the consolidators (or Non-Vessel Operating Carriers (NVOCC) for shipping, at the destination port, the container is broken bulk, the shipment cleared individually and delivered to your resident.

Full Container Load (FCL) shipping

This is where your shipment is loaded in a container filled with only goods that you own.

Groupage shipping

This is where two or more consignments (belonging to different persons) headed to the same destination country are loaded in the same container with clear demarcations. Customs Clearance of each shipment is done individually and shipments are delivered at the destination in moving trucks.

Popular international moving destinations from Kenya

Over the past decade, Nellions has created a reputation for being the top-rated international moving company in Kenya.

We have moved multiple families, offices, and diplomatic missions to various countries worldwide, such as: the USA, UK, Australia, Spain, France, Belgium, Portugal, Germany, Canada, Netherlands, Dubai, India, Italy, and many more.

Why Use Nellions™ as Your International Movers?

1. World-class moving expertise: as a member of international moving trade associations such as the International Association of Movers (IAM) and British Association of Removers (BAR), our service execution is guided by international best practices.
2. Nellions™️ is the only certified IAM-Trusted Moving Company with African roots– by using trained movers and the right equipment, all our moves are carried out in accordance with global international moving standards.
3.  Wide range of global partners: no matter what part of the globe you’re moving to, we’ll find you a reputable local destination partner to handle the second part of your move.
4. Well-trained and IAM-certified Move Consultants; who are happy to visit you in person or virtually conduct a pre-move assessment, understand your needs, chart the most practical moving/shipping plan and share with you a tailor-made no-obligation quotation. They will also guide you and control the process of moving you overseas from the beginning to the end (door–to–door moving).
5. Timely updates: upon move confirmation, you will be assigned one contact person (your Move Consultant) who will furnish you with regular updates on the status of your shipment.
6. A team of the top international moving packers and worldwide movers– All our movers undergo training through the Nellions Academy to understand the operating procedures and our culture to ensure we deliver consistent and exemplary service to all our clients. This can be attested by our google reviews and over 1500 satisfied international moving clients.
7. Privacy is our crucial priority. We shall ensure that your data is well protected, your privacy upheld, and your home treated with the utmost respect.
8. Eco-friendly and the best packing materials in the market- we shall provide all the packing materials e.g Micro-fibre moving blankets to wrap your furniture, specially designed, plastic moving crates to pack your files
9. We have invested in equipment to boost the safety of your goods when moving and ensure timely delivery e.g hydraulic pallets, hand pallets, and shoulder dollies.
10. Nellions is a member of international moving trade associations such as the International Association of Movers and British Association of Movers and is therefore guided by international best practices. We are here to stay, have a reputation to protect, and only benchmark with the best in the world. Besides ensuring we have a wide range of global partners with whom to work, these memberships are crucial for staff training and empowerment.
11. Pre-export or Post-import storage facilities. We have storage facilities that cover your Storage-in-Transit needs as you process your documentation at the destination country or as you sort your lease agreement in Kenya.
12. Exclusive discount: enjoy a 2.5% discount off your moving quote as a Standard Chartered Bank cardholder:

The International Moving Process

Moving is a process that involves a lot of meticulous planning to ensure a swift, stress-free transition for the entire family. There are three major stages:

• A) Pre-Move Process
• B) The Moving Process
• C) Post-Moving Process

A) Pre-Move process

✔ Contact the best international movers in Kenya.
✔ Get a Move Consultant assigned to your Move. This is when your moving journey with Nellions™ starts. The Move Consultant will contact you to:

1. book for a pre-move survey – it can either be an In-person, Virtual Survey (video call or pre-recorded video), pictorial or a list (either via email or over the phone)
2. Visit your home based on your agreement in (1) above.
3. Understand your moving requirements and address any queries/concerns you might have
4. Discuss the most practical move plan with you based on your needs, guide you through the Moving process, customs requirements/restrictions at the destination country, and set expectations.
5. Share a tailor-made no-obligation quotation via email.
6. Book your move and handover to the Move Manager for D-day planning and execution overview.

✔ Share the requested documentation for confirmation.
✔ Clear with the building/property management.
✔ Switch off the fridge at least 4 days before the moving date.
✔ Stop using your washing machine and water dispenser at least 3 days to the move day and ensure you drain the water.
✔ Get an SMS advising your Move Captain for the entire actual moving process through our CRM.

B) The Moving Process

✔ The Move Captain and the team will arrive at your current location on time.
✔ He/She will introduce his/her team
✔ They will request you to take show them around for a quick walkthrough to get a glimpse of the scope of work
✔ Label the house/articles with the end in mind
✔ He will introduce a set of documents to be used on the move day.
✔ Set timelines with you.
✔ The team will safeguard your items by ensuring 100% packing of cutlery, clothing and small items as well as wrapping of all other items including furniture and huge electronics.
✔ Generate a packing list using a tablet and it’s sent to your email.
✔ Load and stow your goods in the container or moving truck
✔ Transport to the airport, frontier, Nairobi ICD, Mombasa.
✔ Customs clear for export
✔ Handover to the Airline/shipping line and obtain the transport document (Waybill)
✔ Transport to the destination by sea, air, or road.
✔ Customs clear for import at the destination.
✔ Deliver to the residence, offload, unpack, set up, and do basic furniture assembly
✔ Return the empty to the depot.

C) Post-Move Process

✔ Make the payment as agreed with the Move Consultant – An invoice will be provided
✔ Expect an email from the Move Consultant following up on the move.
✔ Rate our service.

Moving Insurance

Marine insurance is particularly recommended for sea and air shipment to cater for any uncertainties that might happen during transit (though not mandatory, we highly recommend taking up a cover).

We can place the cover on your behalf at a fee or you can do it through your insurer. All you need to provide is an itemized valued inventory, a copy of your identity document (passport), and a copy of the KRA PIN.

By default, all Nellions™ moves are insured through a Goods-in-Transit insurance policy that applies for transit throughout Kenya.

Preparing for International Moving

Sufficient preparation is the hallmark of a swift international relocation experience.

Here’s a downloadable checklist for all the international moving tasks that you need to check.